Reference

Privacy Policy for your surat99 account

Our Privacy Policy explains what we collect when you open a surat99 account, check DANA or QRIS status, and move from login to the lobby.

Account dataWallet recordsCookie choicesAccess requests
Browse the lobby Read FAQ
surat99 Privacy Policy for your surat99 account
CONTACT PATHS

Privacy help beside account support

A clear contact path helps you raise a privacy question without explaining your whole account history. Use the support route shown inside your account when you need to ask about a phone verification record, a wallet-status entry or a device signal. Include the email or phone detail linked to your account, but never send a password or one-time code. We may ask for an account check before discussing personal data, and access depends on local law.

Team online

Account privacy request

Send an access, correction or deletion request through the account support path. We use the account detail you provide to locate the right record, then may request a verification step before sharing or changing personal data.

Wallet record question

If a DANA, OVO, GoPay or QRIS status appears against your account, contact support with the date and reference shown in your cashier history. We use that detail to trace the payment record without asking for your wallet password.

Device access concern

Tell us when an unfamiliar phone or browser appears during login. We can review the related access signals, help secure the account and explain which security records may need to remain for protection or legal reasons.

DATA HANDLING

Inside surat99 privacy controls

We keep privacy work close to the account steps you actually use. A phone check supports account access, wallet matching and security review, while cookies help the site remember functional choices on…

Account details

We may store the name, contact detail and phone verification result you submit during account access. These fields help us identify your account and respond to a privacy request. Keep them current so a correction request reaches the right record.

Payment matching

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be connected to your account status. We use that link to reconcile a request and investigate a missing update, while avoiding collection of your wallet password.

Cookies and storage

Cookies and similar device storage can remember login support choices, security preferences and pages needed for the account path. You can manage browser storage through your device settings, although removing it may require another login or reset a saved choice.

Device security

We may record browser type, device signals, connection details and login events to detect unusual access. If you move from a phone to desktop for Live Dragon Tiger Royal, these signals help us distinguish a normal change from a suspicious attempt.

Retention decisions

We keep personal data only while it supports account service, payment reconciliation, security investigation or a legal requirement. When a record no longer has a valid purpose, we remove it or use a form that no longer identifies you.

Request handling

For a copy, correction or deletion question, contact us through the account support route with the relevant email, phone detail or reference. We check identity first, explain any lawful restriction and respond using the contact path connected to your account.

Privacy Policy answers for Indonesia

These Privacy Policy answers focus on the account, device and wallet questions you may have before opening access. We keep the steps practical: identify the relevant record, use the support route and complete any check needed to protect your data. The outcome depends on local law.

It covers account details, phone verification, device and browser signals, cookies, support messages, lobby access records and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

The result helps connect the right person to the right account and supports security checks during access. It can also help us investigate a wallet-status question, but we do not ask you to share a password or one-time code.

Use the support path inside your account and state that you want an access request under the Privacy Policy. Include the linked contact detail or a relevant payment reference. We may verify your identity before locating or sending records.

Yes, you can ask about correction or deletion through account support. We assess the request where local law permits and explain if a payment, security or legal record must remain for a defined period.

Yes. A DANA or QRIS reference, along with OVO, GoPay, bank transfer or virtual account status, may be connected to your account so we can reconcile the request and answer a payment-status question.

Cookies stored on one phone or browser do not automatically move to another device. A new device may require another login or security check. We can still retain account-level records needed for access, security or legal purposes.

We use the account contact detail and a suitable verification step before discussing personal records. Do not send passwords or one-time codes. If access is restricted, we explain the reason and apply the rule that depends on local law.

Related Pages

surat99 Indonesia surat99 Casino Odds Explained Guide FAQ Football Handicap Guide